Apple Inc. to Employees: “Bring It” [video]

Revealing your internal world on the job is usually a product of your own efforts. Your environment can play a part in your opening up, too, and some organizations are better at this than others.

Enter Apple Inc.’s (AAPL) contribution to the “It Gets Better” Project, started by Dan Savage to help prevent the suicide of teenagers and young adults who feel threatened because of their sexual identity.

Employees of Apple have created a truly heartfelt video, one that dares to depict the pain–and tears–of coming out to oneself and to others. In doing so, they’ve produced a powerful recruiting tool, as elements of Apple’s culture are fully on display.

What company values are inherent in the 6-minute segment?

  • Community service. Apple dedicated financial, personnel, and technological resources to offer their take on a societal problem.
  • Verbal ability. Everybody is so well-spoken, to be a member of the organization is to have top-notch oral communication skills.
  • Integration of multiple identities. Within the lesbian, gay, bi and transgender population at Apple, we see diversity in visible attributes such as race, age, gender and ability. It sounds like every individual’s voice is heard, too.

In this manner, the executive leadership encourages employees to “bring it.” Bring your invisible identities, bring your life stories, bring the intensity of your feelings–so profound!–and bring the corresponding tears, too. The prompt to bring all of your strengths and vulnerabilities must bring about a certain freedom in employees. Now when was the last time you felt free at work?

Indeed the open culture pays off. Apple maintains legions of consumers who breathlessly await the launch of the next uber-cool product, the iPad2 has been an instant best-seller, and the stock currently hovers around $330 a share.

UPDATE 5/2/11: Even though in 2010 Apple took over Microsoft as the world’s most valuable technology company, in the first quarter of 2011 it surpassed Microsoft in net income, too. Not surprising from a company that encourages employees to leverage their full humanity on the job.

What do you think of the video?

Photo via allaboutapple.com

Come Out at Work: As an Immigrant [video]

Call us American-ist. Every time we’ve seen a picture of Arianna Huffington, we expected she spoke with an American accent. Her skin undertone seems pink, her hair is blondish, the Huffington name sounds WASP, really American dominant culture, wouldn’t you say?

Then at last we heard Arianna Stassinopoulos Huffington speak in a video produced by Dreams Across America, below, in which she describes her experience as an immigrant.

Upon closer inspection, we see some slight olive undertones in her skin, Huffington is her married name, plus hair color is easy to change. And lo and behold, she has a glorious Greek accent.

The new chief executive of the Huffington Media Group talks in the video about being born in Greece and going to Cambridge on a scholarship. She recounts moving to America and trying to get rid of her accent–which we interpret as trying to adopt an American accent–because as an immigrant, an accent sets you apart. She says:

I actually tried for a while to get rid of my accent–I haven’t done a very good job as you can hear–and then I kind of embraced it. I realized it was really complicated, changing your accent, and in a sense it’s now part of my identity.

Even the brightest among us sometimes work to change ourselves and fit in, to varying degrees of success, and much of the time–certainly in Huffington’s case–it’s energy wasted. Today she’s known as a charismatic leader, and her accent is part of her charm. She uses her immigrant status to engaging effect, referring to herself as a “Greek peasant girl,” for example.

An accent typically represents so much of who we are. It hints at multi-lingual capabilities, for example.  Those who speak more than one language use a part of their brain that monolingual folks often do not. An accent may also indicate a bi-cultural worldview. A broad perspective like this can be extremely helpful in solving complex problems.

So coming out at work as an immigrant can establish your worldliness, bring out your inner charms, and then land you a $315M merger deal. A pretty sweet realization of the American dream.

Were you born in a country outside of where you live? Are you out at work as an immigrant? How does this influence your work experience?

Photo via

Come Out at Work: As a Woman [video]

We love Iceland. Prime Minister Johanna Sigurdardottir is the first openly lesbian head of government in Europe, if not the world. Icelandair’s beautifully photographed ads on the subway transport us from the pushing crowds at rush hour. And we’ve liked Bjork since her days with The Sugarcubes. Now there’s a new heroine in the media, by the name of Halla Tomasdottir.

In the TED talk above, the founder of Audur Capital makes a number of keen observations about gender and leadership. In relating her own story:

Why would two women who were enjoying successful careers in investment banking in the corporate sector leave to found a financial services firm? Well let it suffice to say that we felt a bit overwhelmed with testosterone… in my country, much like on Wall Street and the city of London and elsewhere, men were at the helm of the game of the financial sector. And that kind of lack of diversity and sameness leads to disastrous problems.

She’s referring to the financial collapse of Iceland in 2008, the biggest of any country in economic history. Tomasdottir goes on:

So it was almost like coming out of the closet to actually talk about the fact that we were women and that we believed that we had a set of values and a way of doing business that would be more sustainable than what we had experienced until then.

It’s rarely easy to talk openly about how your gender impacts business, and the former corporate investment banker’s experience enlightens us about some of the challenges. She further explains:

The whole thing about the female trend is not about women being better than men, it is actually about women being different from men, bringing different values and different ways to the table. So what do you get? You get better decision-making. And you get less herd behavior. And both of those things hit your bottom line with very positive results.

Love her! Businesses benefit from the multiplicity of values and perspectives that a diverse group of people bring when they freely exercise their whole selves at work.

The title sounds like it may be about the plight of transitioning gender from male to female, yet we’ll explore that in a future post. We’re struck by the poignance of coming out at work with a part of one’s self that’s so readily visible, and obvious.

It’s poignant because Tomasdottir (pictured at right, on left) reveals to us the meaning of her gender relative to her work. And for being in tune with this part of her self, she’s handsomely rewarded.

Video via TED, image via

How to Display Your Sexuality at Work

We often hear statements like “what you do in your bedroom should stay out of the boardroom” — patent wishes to disregard how sexuality influences our work. Sex does play into our work, often subtly. We have pictures to prove it.

Raynard Kington was recently elected as Grinnell College’s 13th president, and soon thereafter the University of Southern California (USC) celebrated the inauguration of Max Nikias, its 11th president. The corresponding photos, or lack thereof, tell a poignant story about displays of sexuality in the workplace.

Dr. Kington’s history of professional accomplishments is substantial; the former acting director of the National Institutes of Health was responsible for spending $10.4 billion as part of President Obama’s economic stimulus package, and his educational background is a triple-threat–MD, PhD and MBA–all from the most prestigious universities. He has a partner and two children, and they live together in the president’s home at the college.

As a husband and parent, he certainly conforms to the traditional image of the college president as family man.  He’s also different from the norm because he’s gay.

Now here’s the kicker: the photograph of Dr. Kington above is posted on his blog and originates from the NIH. The image of Kington with his family on the left is embedded from an unfamiliar source. Because as far as we can tell, Grinnell College has no official portrait of President Kington with his family.

Why not?

To seek an answer, let’s look at Max Nikias, USC’s president, who has a whole page devoted to glossy images of him and his family (below right). We strongly believe that presenting a polished picture of the Grinell “first family” is not a matter of limited resources, because Grinnell’s endowment stood at $1.26 billion in January 2011.

Rather, it looks like an issue of displaying sexuality at work. As a straight-identified man, Dr. Nikias openly puts his heterosexuality on display simply by standing next to his wife. Whenever you’re with your spouse or significant other, it’s hard to hide that you’re a sexual being. And it’s common for prominent leaders to showcase their spouses and offspring in their work life. Politicians and college presidents come to mind, for example.

On an unconscious level, this is a question of coming out for Grinnell’s president, even though he’s already out at work. He even has it somewhat easier than others, with a spouse and children. On one hand, he comes out any time he references his partner, and on the other, should someone see him with his child and refer to his “wife,” he’s likely compelled to correct them with an automatic “my husband.” Rarely would he need to speak the words, “I’m gay.” Still, being out at work is a multi-faceted experience, and in this case we’re examining the visual publicity aspect.

Thus, we encourage Dr. Kington to present–online and off-line–a more formal image of his family, which would be helpful for Grinnell College, and for society at large.

We have a dream that one day we’ll all value the influence of our sexuality on who we are and on the work we do, so that someone like Zach Wahls will know better when speaking in favor of marriage equalityand against House Joint Resolution 6 in the Iowa House of Representatives. Raised by his biological mother and her same-sex partner, he concludes his remarks with, “the sexual orientation of my parents has had zero effect on the content of my character,” and the audience erupts in applause

In the workplace, and in the cases of Raynard Kington’s sons and Max Nikias’ daughters, this rings false.

So what’s a good way to display your sexuality at work?

With pride. Pride in your family, and pride in your self.

The Time We Came Out at Work: In an Armenian Village

We traveled to Armenia in the summer of 2003 and worked in Ayroum, a small northern village, and helped construct a solar fruit dryer to assist the local economy. In the course of our work we came out, and not without incident. We were interviewed at the time in an Armenian-American ‘zine, and have reprinted the interview below.

Note that we remain friends with “Vartan” today. More on that at the end of the story:

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1. I know this is your first time joining a campaign with the Land and Culture Organization (LCO), how did you get involved with this organization?

I grew up in Los Angeles, where my parents sent me to Armenian Mesrobian School until I was 12 years old.  At Mesrobian, I learned that one day there would be an “angakh ou azad Hayastan [liberated and free Armenia]” and that all Armenians in the Diaspora would move there and live together happily ever after.  I wasn’t so sure about moving to Armenia, but the prospect of one day placing my feet on Armenian soil felt like part of my destiny. Read more

Come Out at Work: As Losing Your Eyesight

If you’re reading this, you probably take your eyesight for granted. Imagine what it would be like to lose your vision, after relying on your eyes all your life. It feels nearly impossible to fathom, yet this is what happened several years ago to Ashish Goyal, a trader at JPMorgan in London.

A happy child at age 9, he realized he couldn’t see all the lines in his school notebooks, and he was having difficulty recognizing faces. Afflicted with retinitis pigmentosa, a genetic condition that leads to blindness, he struggled to deal with this newfound physical challenge. “What was I to tell people? ‘Sometimes I can see you, sometimes not?'”  By the time he was 22, he could make out only light and shadows, which remains true today.

Because of his blindness, as a young adult he considered working for his father, a real estate developer. With encouragement from his mother, however, he pursued formal education in business. After earning his degree, many employers turned him away once they learned he was blind. At one point, frustrated, he told a recruiter “I’m blind. Do you still want to talk to me or not?” Exposing his truth near the beginning of the recruiting process may have been a turning point. “They asked whether I could do the job. I said I think I can, and I was hired.”

While he likely didn’t define himself by his blindness, if others were going to, they would be better off knowing of Goyal’s vision impairment as soon as possible. The freedom to open up about the complexities of his abilities in part led him to JPMorgan, where he helps manage billions of dollars exposed to market risk.

At the financial services firm he uses screen-reading software to read e-mail, reports, and presentations. The audio speed is so fast it would sound like gibberish to the uninitiated. When he needs to read graphs, a regular occurence, Goyal pores over the data and works to imagine the graph — an asset when it comes to analyzing risk. A colleague has said “Ashish looks at where things are now and just follows the news flow. He’s not blinded by the graphs.”

Coming out at work as one who is losing her eyesight takes a significant amount of self-awareness, and strength. The more you’re grounded in the reality of your diminishing vision, the better you can communicate what you’re experiencing, and what sort of accomodation you need to continue doing your work. Your transition from identifying as sighted to your new identity as one who’s blind may be  full of uncertainty, confusion, and fear, and the conversations you have with colleagues on the subject may be awkward, at first. Yet just think: if you can work through this challenge, what obstacle can’t you overcome? Right, we can’t think of any either.

There are other conditions that cause gradual and irreversible loss of eyesight, with many corresponding online resources. The Birdshot Uveitis Society is one such support network for folks with, well, birdshot uveitis.

Beyond his professional work, Goyal takes tango lessons and plays cricket, albeit with a bigger ball that makes sound. We’re reminded of the concept of hedonic adaptation, which postulates that people can return to a stable level of happiness after a setback in their lives. More than stably happy, Goyal seems to be thriving fully.

Have you lost any of your abilities at work? How have you managed?

Image via

Come Out at Work: With Dyslexia

We’re feeling momentum as we continue to feature parts of our selves which at first blush are easy to disparage. Then upon closer examination, we see the value of bringing the full spectrum of who we are to the workplace, with glorious results.  Next up: the senior vice president and chief brand officer for media company The Elle Group.

Robin Domeniconi is a well-regarded executive of ELLE, ELLE Decor and Ellegirl, and oversees content, strategy, sales and marketing for all three publications. She’s held prominent roles in other prestigious organizations, serving as vice president of U.S. advertising at Microsoft, and president of Time Inc. where she launched Real Simple magazine.

And she’s dyslexic. In an interview with Adam Bryant of the New York Times, she spoke about being the boss in a corner office, and what she looks for in hiring new employees. Job seekers take note! She described the influence of her dyslexia on building relationships:

I also have dyslexia. A lot of times, people will say things that I don’t understand. I am never embarrassed to ask them to repeat what they’ve said. It’s a vulnerability that you show. I once had an editor say to me, “You’re the best publisher I’ve ever had because you’re not afraid to show your vulnerability.” … I have enough confidence to do that. I would like you to have enough confidence, too.

By exposing her dyslexic self to her employees, she authorizes her staff to bring their whole selves to work, breeding increased self-confidence, and she leads by example.  How invigorating to see a chief executive admit that there are things she doesn’t understand, and freely ask her colleagues to repeat themselves so she’s sure to comprehend everything. This attribute can be rare to find in a manager; must one have a learning disability to be this transparent at work?

In another segment of the interview, she described how she promotes an open work environment, enumerating the qualifications she seeks in interviewees:

I want someone who’s candid, who’s very willing to be open. To me, the willingness to be open takes a lot of courage, because you’re displaying your vulnerability. I find that if you’re willing to be open, to expose your vulnerability, you’re going to succeed with me. Because I don’t have all the answers, and you shouldn’t think that you have all the answers. So we need to be open with each other.

Is her openness a function of being a woman in the executive suite? It’s hard to know for sure. What is certain is the amount of love she has within her. Love for herself, in the most productive way, and love for the world around her.

Her invisible disability translates to amazing ability, wouldn’t you say? In the comments below:

Image via