General Professional Development

Come Out at Work: As Inexperienced

Haig Chahinian

Try to find someone on LinkedIn who acknowledges his inexperience. OK, you can find a few, yet out of 150 million+ users, rare is the individual who openly claims his lack of practical knowledge.

Until now.

Thanks to Sir Richard Branson, we see that a dearth of experience is less of a problem, and more a path to advancement.

In a recent Q & A at Entrepreneur, the chair of the Virgin Group debunks the stigma of inexperience. He writes:

A lack of experience does not have to be a liability — it can be an asset. It is something you should play up when you discuss your ideas with prospective investors, partners and employees.

He drives his point home with a personal story:

I have always used my own and my team’s lack of experience to our advantage. In fact, at our first venture, Student magazine, we used our newcomer status to secure great interviews and generate publicity — people were excited about our new project and wanted to get involved. Our inexperience fed our restless enthusiasm for trying new things, which became part of our core mission.

Don’t you love the way he turns something potentially mortifying into an opportunity, and seizes it outright? Perhaps it’s time for you to come out at work with your inexperience.

As Branson points out, you have nothing to hide, and a lot of business to gain.

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Craig Ferguson is Happy to Fail. Are You? [video]

Haig Chahinian

It’s easy to feel anxious on the job: the pace moves too fast, it moves too slow; people get in your way, people avoid you; you fear success, you fear failure. Sometimes that’s just before 10:00am.

While the nature of anxiety is complex, we know that a fear of failure tops many “What Makes Me Anxious at Work” lists. Although not Craig Ferguson’s. His would probably be alcohol.

The host of The Late Late Show was recently the subject of Eric Spitznagel’s “Playboy Interview” where he opened up about his approach to work, and how his alcoholism influences it:

There are nights I go out there [on stage] with nothing. Sometimes I can sell the sh’t out of it, and sometimes I can’t. The difference for me, how I’m comfortable doing it without the alcohol, is I’m quite happy to fail. Failure is always an option. That’s why I fell in love with MythBusters. When those guys took two big rigs and spray-painted failure is always an option! across the sides and then crashed them into each other, I thought, These are my people.

You hear that? Ferguson’s happy to fail. And he’s wildly successful! He’s won a Peabody Award and his talk show will likely be renewed through 2014.

How is this possible?

When you’re comfortable with the potential for failure in your work, you know you’ll be OK with the outcome. In fact, your “failed” outcome will likely be instructive: perhaps you’ll learn something, or feel a certain way that helps you grow, or in Ferguson’s case, maybe hilarity will ensue.

To be open to the possibilities of post-failure is to be confident in your creativity and your skills of analysis, which together can move you forward from a setback. You analyze the situation, then creatively determine your path forward.

As a bonus, the relief you experience from being unafraid helps you relax in general, and ground you in the present moment.

Failure has always been an option for all of us; Craig Ferguson is wise to work with this fact rather than repress it. If you embrace the potential for failure, note how your approach to work changes. Then enjoy the success that follows.

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Come Out at Work: As a Person

Haig Chahinian

It  seems so silly; who doesn’t know that you’re a person?

You might not guess the answer.

In a recent article called “Last of the Cave People,” National Geographic writer Mark Jenkins related his experience following the Meakambut, “one of the last cave-dwelling, seminomadic peoples in Papua New Guinea.”  With him was Sebastian Haraha, an ethnographer whose purpose on the journey is described by Jenkins as:

To pinpoint the exact locations of the Meakambut’s caves with a global positioning system. He hopes to register them under the National Cultural Property Act, so the homeland of the Meakambut will be protected from logging and mining.

Noble work! Then after witnessing the Meakambut men and women struggle for survival without much help, Haraha becomes disillusioned with his efforts. Jenkins writes:

He was compelled to temporarily abandon his plan of mapping the Meakambut’s caves—the goal of which is to save their habitat, and thus ensure the continuation of their culture in the future—in order to save their lives in the present. He says the choice was clear. He is a human first, an ethnographer second.

“Protecting the caves? What does it matter—if there are no Meakambut left?” asks Sebastian.

Haraha invokes his humanity first, and his professional role second. Which may be more profound than we realize.

Read more →

Come Out at Work: With Your Humor

Haig Chahinian

We recently taught a one-hour course on how to reveal and engage your whole self at work, and during the discussion about what specifically we hide from others, one participant said he hid his sense of humor.

A funny thing to hold back, true?

Most people enjoy laughing, especially at work where toiling can be so serious.  The participant offered that he’s shy with it because his sense of humor is dark.

Ah, dark humor. It’s defined by dictionary.com as “a form of humor that regards human suffering as absurd rather than pitiable, or that considers human existence as ironic and pointless but somehow comic.”

As in revealing most parts of our selves, we’re likely to attract some people and repel others by bringing a dark sense of humor to the job. Yet is there a net gain by opening up? For an answer, we look to the published research.

Sarcasm can be a form of dark humor, and a recent study by Ella Miron-Spektor in the Journal of Applied Psychology concludes that sarcasm enhances creativity at work.

How?

From the Occupational Digest of the British Psychological Society:

Sarcastic comments need to be actively made sense of, as they stand at odds with the true situation, such as giving high praise to mediocrity. Parsing such paradoxes by looking at them in different ways might kick us into a mental gear ready for complex thinking.

So you might kick-start your colleagues’ creative problem solving by showing your sarcasm on the job. Can the same be said for a generally dark sense of humor? We’d like to think so.

And is there a way not to harm anyone on the job with your biting sense of humor? Yes. As long as you’re working to bring your whole self–which includes your active listening skills and compassion for your coworkers’ feelings–you’ll remain aware should a teammate become upset by your humor.

From there, you’ll moderate your self, because you know that feeling free to exercise your whole self at work brings privileges, and responsibilities.

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7 Secrets to Center Your Self at Work [video]

Haig Chahinian

It’s one of the most underrated ways of doing work.

In the course of a day, we tend to chase appreciation and approval of our work, and avoid confrontation and criticism. Problem is, it’s almost impossible to feel secure and grounded when these things come from outside of our selves.

We need ways to feel more centered in the workplace. Webster’s dictionary defines being “centered” as being “emotionally stable and secure.”

What does that mean?

Alicia Graf Mack has an answer. The Alvin Ailey American Dance Theater Company dancer was recently interviewed by William C. Rhoden about the dancer as athlete (video below), and along with Gia Kourlas’s interview in TimeOut New York, we see an outline of Mack’s insight about how to be more emotionally stable and secure on the job.

Here are the dancer’s 7 secrets to center your self at work:

1. You can tolerate pain. Writes Kourlas:

[Mack] suffers from an autoimmune disorder classified as reactive arthritis, which led to swelling and pain in her joints … [She] began teaching dance… What happens when you start teaching? You start dancing again.

Alicia Graf Mack loves to dance so much, she willfully works through her physical pain to do so. Really, for what kind of work would you accept physical pain?

2. You can’t tolerate pain. Read more →

Angry Colleague? Here’s How to Respond.

Haig Chahinian

by Susan Shearouse

We’re grateful to be joined by Susan Shearouse, conflict resolution expert and author of Conflict 101: A Manager’s Guide to Solving Problems. In this post she examines a new angle on managing anger in the workplace — when it originates in someone else. -HC

You might not know what started it. Maybe it was something you said.  Or something someone else said.  Or something you didn’t say – and should have.  It might have been a conversation that went from bad to worse.  Maybe it’s been building up for a long time, and you are the last to know.   Whatever it might be, it’s your problem now.

This person is suddenly in your face, angry at you and quite vocal about it. Everybody up and down the corridor knows that you are getting the full dose of their fury.

Or – and sometimes this is even harder to face – they won’t speak to you at all.  They won’t return your calls any more.  If you pass in the hall, they look the other way, even if the other way is nothing but a blank wall.

What can you do?  How do you keep your cool?  You can turn a potential argument into a discussion if you can hold on to your own sense of calm and keep a strong determination not to be sucked into their negative energy.

  • First, know and understand your own responses to anger, your defensiveness, hot buttons. This is the first step in developing empathy for others.  It also helps you to be aware of, and less likely to be caught by, your own triggers.  If you can avoid responding in kind, you have gone a long way in changing direction. Read more →

How to Put Your Dreams to Work

Haig Chahinian

It used to be that sleep was for resting. Now research indicates that sleep is for working! More specifically, sleep is for dreaming which can help with problem solving.

Friedrich August Kekule dreamed up the structure of benzene while asleep, and Otto Loewi was catching some zzzs when he concocted an experiment that won a Nobel Peace Prize in medicine.

Deirdre Barrett recently wrote in Scientific American Mind about the kind of inspiration that can strike during sleep. Check this out:

Dreams may seem bizarre or nonsensical because the chemistry of the sleeping brain affects how we perceive our own thoughts, but we nonetheless continue focusing on all the same issues that concern us while we are awake. This unusual state of consciousness is often a blessing for problem solving–it helps us find solutions outside our normal patterns of thought.

We love to sleep! And now in addition to getting needed rest, we can be productive at 3:00am.

How?

Barrett proposes that:

In a short amount of time, people can learn to focus their dreams on minor problems and often solve them [while asleep].

Moreover:

Sleeping for a while after learning something new results in much better recall than after spending the same amount of time awake.

In the fast-paced world we all promote, and with so much work we feel the need to do, sometimes sleep can seem like wasted time. Yet in addition to reminding us that we’re mammals with undeniable physiological needs, slumber has these fruitful purposes.  The task is to learn how to leverage our unconscious problem solving abilities in service of our projects.

Concretely, Barrett suggests briefly writing down a problem on a piece of paper and leaving it next to your bed.  Tell yourself you want to dream about it. Then when you awake, lie still and see if you can remember any part of your dreams. If yes, write down the details. You may find a solution right before your eyes.

So… get to work.

Meaning, go to bed!

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