professional development

Come Out at Work: With a Stutter

Haig Chahinian

What do Samuel L. Jackson, Marilyn Monroe, Tiger Woods, Winston Churchill and Aristotle have in common?

They’ve all stuttered.

So the subject in the following scenario is in good company:

Tyrone is an analyst in an investment bank, where he meets with healthcare organizations to pitch strategic advisory services. He’s well-liked, produces well-organized pitch books, and when it comes time to present to his clients, he gets anxious and stutters.

Tyrone decided to meet with an executive coach to work through his stutter on the job.  He related that the prospect of stuttering makes him anxious, and his anxiety causes him to stutter, so he gets caught in a frustrating loop of anxiety and stuttering. Lately he’s kept quiet during client meetings, a less than satisfactory resolution.

What can Tyrone do?

Because we’re advocates of revealing your whole self at work, we encourage Tyrone to come out and speak to his stutter. For example, when beginning his presentation, he may find comfort by simply saying, “Just so you know, sometimes I stutter. Thank you for your patience with me.”

Acknowledging what people may already know could help everybody focus on the content of his words, rather than how he’s saying them. And the relief Tyrone would subsequently feel may prevent further stuttering.

Ultimately, demonstrating comfort in his own skin will increase his confidence, which in turn may help sell the services he’s working so hard to pitch.

Coming up: Career advancement, meet Tyrone.

Image of Tiger Woods via

The President Does This, So Can You

Haig Chahinian

Everybody has experience with it, yet few will admit it. One of those rare individuals who openly acknowledges his behavior is President Barack Obama.

We’re talking about making mistakes.

A Daily News story about the president’s recent interview with Barbara Walters reports:

A candid Obama reflected on the first three years of administration and freely admitted he has made mistakes.

“Oh, I think probably once a day, I look back and I say, ‘You know, I could have done that a little bit better,’” Obama told ABC’s Barbara Walters.

Making mistakes once a day sounds kind of frequent, no? But then if you consider the number of minutes in a day, it doesn’t sound so bad. To be sure, it takes an exceptional leader to expose his vulnerabilities so freely; he disarms his critics by unabashedly highlighting his errors.

Should you admit your mistakes at work, too?

Yes, if you want to build strong relationships.  And who doesn’t? Think about what you demonstrate when you acknowledge your imperfections. For example, you show:

  • an ability to self-reflect
  • that you’re trustworthy
  • you can forgive yourself, and by extension, are likely to forgive others
  • strength in the certainty that your mistakes won’t kill you
  • that you can find relief, and peace of mind.

So come out at work as someone who makes mistakes. By showcasing all these positive attributes, you’re likely to draw numerous people to you.

Even if you’re not the POTUS seeking re-election, you can enjoy the many benefits of saying you’re wrong.

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Let Out Your Inner Geek [video]

Haig Chahinian

What were you interested in when you were 12? And do you incorporate it into your work today?

Maybe you should.

Our newest favorite scientist, astrophysicist Neil deGrasse Tyson, loved looking through telescopes at the age of 12. Now age 53, he hasn’t stopped yet.

Spotlighted by Carl Zimmer recently in Playboy magazine, the director of the Rose Center for Earth and Space at the American Museum of Natural History started out with a 2.4-inch refractor with three eyepieces and a solar projection screen. Writes Zimmer:

Tyson would run an extension cord across [his Bronx apartment building]’s two-acre roof into a friend’s apartment window. Fairly often, someone would call the police. He charmed the cops with the rings of Saturn.

His shenanigans were not without purpose. Three years later he would give his first hour-long lecture to fifty adults, fulfilling his wish to talk to people about the beauty of the universe.

We can really feel his passion for studying the cosmos. In fact he once said, “For me, talking about the universe was like breathing.”

Read more →

Come Out at Work: With Your Biggest Insecurity [video]

Haig Chahinian

Picture it: your biggest insecurity hides in the closet, sitting comfortably out of view. You prefer it this way, yet secretly you wonder what it would feel like if the world knew your inner pain. Then one day, BAM, you let it out at work.

This is exactly what Cassandra Bankson did recently, on the Internet, no less. The self-described model and YouTube guru produced a video in which she appears without makeup; points out the acne on her face, neck, chest and back; then completes her morning makeup routine on screen. The before and after shots are pretty incredible, demonstrating the power of creatively applied foundation.

“Well, showing off comes easy to a model,” we thought. And we were wrong. Bankson acknowledges at the beginning of the video:

Taking my makeup off is one of the most insecure things I could probably do.

Then once it’s all off, she confides, “I feel really disgusting,” and our hearts break for her!

Why does she do it?

We can see many reasons. One, the bulk of what she broadcasts on YouTube is make-up instructional videos, so by coming out she educates the public on how to use makeup to manage acne. Two, by coming forth with something as personal as blemished skin and the insecure feelings it brings, Bankson opens up her inner world, which attracts viewership. And three, in terms of business, the more exposure she has as a model, the more potential for modeling contracts.

About 4 million views (and counting) later, an appearance on Good Morning America, and increased confidence to continue revealing herself without makeup, she seems to be doing better than ever.

You, too, can benefit from revealing your biggest insecurity at work. Drawing people to you helps your professional development, since relationships are resources. And the more resources you have, the better off you are.

As with revealing any part of your inner life, it takes a lot of strength to come out with your biggest insecurity. Going by the looks of things, it’s worth it.

Watch Cassandra Bankson’s reveal below:

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Top 10 Tips for Switching Careers [video]

Haig Chahinian

You know these techniques have to do with revealing your whole self at work, the question is:  how?

We look to the career path of Dr. Eric Lander, founding director of the Broad Institute of MIT and Harvard, a genetics research center established to help scientists work collaboratively, and whose mission includes discovering the molecular basis of major human diseases. He started out as a math genius, and–good for him–wanted more.

Recently highlighted in the New York Times, Dr. Lander’s work history can serve as a guide on how to find more fulfillment by switching your career track. From his story we gather these top 10 tips for switching careers:

1. Disrespect convention. If you’re working to transform something — be it a whole discipline, or your individual career — traditional norms may get in your way. Dr. Lander relates why the Broad Institute is interdisciplinary at its core:

We used to have these boundaries of the chemistry department in the chemistry building, and the biology department in the biology building, the math department, the computer science department. Young scientists today… have no respect for these boundaries, and they shouldn’t. They just munge it together… people are now exploring the fusion cuisine that comes out across all these different disciplines.

2. Leverage your frustrations. Author Gina Kolata writes:

“I began to appreciate that the career of mathematics is rather monastic,” Dr. Lander said. “Even though mathematics was beautiful and I loved it, I wasn’t a very good monk.” He craved a more social environment, more interactions.

3. Identify all your talents, then use them.

“I found an old professor of mine and said, ‘What can I do that makes some use of my talents?’ ” He ended up at Harvard Business School, teaching managerial economics.

4. Embrace your naivete. So many of us try to hide our inexperience; Lander knows better:

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Admit This, and Soar to New Heights

Haig Chahinian

Are you a finished product? We hope not, because if you were, by definition you’d be “finished.”  If you’re living, then you’re growing and learning, or evolving.

And this is a boon to your professional development.

As the principal says in the song “Dudley Pippin and the Principal” from Marlo Thomas’s Free to Be… You and Me,

Most people spend their entire lives trying to get un-mixed up!

Every one of us is a work in progress, including First Lady of the United States of America Michelle Obama.

Featured recently in a New York Times article titled “Michelle Obama and the Evolution of a First Lady,” the Harvard Law School graduate and former Sidley Austin associate is portrayed as one who’s learning and growing on the job. Author Jodi Kantor writes:

Michelle Obama’s trajectory in the White House was changing. She was mastering and subtly redefining the role that had once seemed formless to her, and becoming more acclimated to her new life.

You thought she arrived fully formed in her role as First Lady? To the contrary, like all of us, Obama is allowed to give herself space to acclimate to her professional role, and develop from there. Determining how to take up our role and task is part of what makes work engaging.

The wife of the President is aiming for new heights this year. If she can meet success by taking time to define her own work-life trajectory, so can you.  Or rather, so should you.  Admit that you’re in the grips of an evolution yourself, then see how high you soar.

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Challenges to Engaging Your Whole Self at Work

Haig Chahinian

A friend of ours, “Karisma,” last month attended a two-day course on lesbian, gay, bi and trans (LGBT) issues in the workplace, and left with her head spinning. What happened may surprise you.

She’s a counselor in a New York City high school, and two colleagues attended the learning program with her. We connected when she was somewhat distressed shortly after the seminar; the primary issue, in her words, was:

I tried to ‘come out’ at work during a two day training and it was a disaster for me. Internally I felt so upset I cried all the way to the ferry, obviously not a good look. I’m better now than I was, but I am still thinking about Monday and my re-entry to work.

Like many people, Karisma has preferred to separate aspects of her work life from her personal life, so the struggle to reveal her self to her coworkers is real. Still, by thinking hard about her actions and feelings in the context of her job, she’s well equipped to reap the rewards of revealing and engaging her whole self at work. Let’s look at how the events unfolded.

Karisma relates how the opening go-around began: Read more →